Blogs

The Great Brand Reckoning: Why boards and risk practitioners must start to worry

October 28, 2025

A decade ago, global brands such as Apple, Microsoft, Starbucks, Coca-Cola, McDonalds, and Toyota were more than companies; they were cultural beacons symbolizing aspiration, consistency, and trust. Back then, their defining strategic challenge was simple: how do we expand globally? Today, that question has evolved dramatically: how do we remain relevant locally while navigating an increasingly fragmented global economy?

A world turning inward: Navigating geopolitical and economic fragmentation

The international economic landscape is undergoing tectonic shifts. The U.S. leads a resurgence of economic nationalism fueled by reshoring manufacturing, tightening immigration controls, and restricting exports of critical technologies including NVIDIA GPUs. Other major economies such as India, China, Brazil, and South Korea are similarly advancing ambitious self-reliance agendas focused on nurturing domestic champions to challenge established global players.

This evolution is reshaping global competition at an unprecedented scale. India’s Zoho competes fiercely with Microsoft’s enterprise software; China’s homegrown giants, WeChat, Alibaba, and Baidu, dominate their domestic markets. Even consumer brands mirror this trend. Malaysia’s Zus Coffee, for instance, is gaining traction as a culturally resonant alternative to Starbucks, winning consumers by embedding localized flavors and pricing.

A striking example comes from the financial services sector. Citibank, once hailed as one of the world’s most trusted global banking brands, is losing ground to formidable regional competitors like DBS, OCBC, and United Overseas Bank (UOB) in key Asian markets such as Singapore and beyond. Despite heavy investments, Citibank has found it challenging to sustain scale and consumer loyalty in these markets, where local banks benefit from deep-rooted customer relationships, cultural alignment, and regulatory proximity. This trend highlights a growing reality: no global brand is immune to displacement by agile, street-smart local rivals when local relevance is paramount.

Scale and legacy advantage: The crucial brand dynamics today

Global brands still command immense scale advantages accrued over decades. They leverage expansive global supply chains, massive economies of scale, and diversified R&D investments across ecosystems. Yet, these advantages are no longer sufficient protection against competition.

Smaller, more agile competitors often outpace these brands by tapping into cultural nuances, navigating local regulations, and rapidly adjusting marketing strategies. This dynamic presents a formidable challenge for corporate boards and risk practitioners tasked with balancing the protection of scale advantages and empowering local market responsiveness. The strategic imperative is clear: foster organizational flexibility without sacrificing global prowess.

Are “hyperscalers” under disruption threat?

It is important to clarify industry jargon, particularly the term “hyperscaler,” which is often misapplied. The term specifically refers to the behemoth cloud infrastructure providers like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud. These hyperscalers underpin much of the world’s digital economy. However, rising concerns around data sovereignty and national security are prompting governments to seek alternatives, catalyzing the growth of indigenous cloud platforms to reduce reliance on these giants while ensuring critical data remains local.

The titans of today and tomorrow’s challengers

The world’s top 20 global brands in 2025 continue to dominate their sectors but face mounting challenges that erode their traditional advantages. Technology giants like Apple, Microsoft, Amazon, Google, and Samsung wield immense influence with sprawling ecosystems, yet battle geopolitical headwinds and regional competitors.

Automakers such as Toyota and Mercedes-Benz now face high-velocity challengers like China’s BYD, whose vertical integration and localized factories facilitate aggressive expansion. Consumer brands like Coca-Cola, McDonald's, and Instagram remain widely recognized but see local competitors like Jollibee, Dicos, and Zus Coffee winning with culturally attuned products. Enterprise software faces disruption too, with Zoho presenting affordable, regionally customized alternatives to Microsoft, while messaging apps like Arattai challenge WhatsApp by navigating local cultural and regulatory landscapes.

Staying relevant: How global brands are venturing beyond comfort zones

To maintain their foothold in an increasingly fragmented world, global brands are adopting innovative strategies:

  • Strategic market entry through partnerships and acquisitions: Rather than solo expansion, brands now collaborate with regional players to share risk and gain local insight. Microsoft’s partnerships with Indian companies to develop domestic-compliant cloud solutions exemplify this model.
  • Cross-industry collaboration: Competitors embrace co-innovation and ecosystem sharing to access new customers and accelerate development.
  • Deep cultural customization: Brands embed region-specific tastes, cultural values, and local narratives into products and marketing, recognizing relevance as a key loyalty driver.
  • Sustainability and transparency: Ethical supply chains aligned with local expectations build brand trust and resilience.

Real-world impacts: Geopolitical risk and consumer sentiment in action

The 2024 Middle East conflict demonstrates how geopolitical risk directly translates into financial performance:

  • McDonald's recorded its first global sales decline in four years, with overseas markets hit hard by boycotts.
  • Starbucks’ sales in some Asian countries plunged 36%, leading to store closures and workforce reductions.
  • Domino’s Pizza Enterprises faced its first annual loss in decades due to retail closures driven by activist campaigns.
  • Regional brands like Cola Gaza and Palestine Drinks saw surges as ethical alternatives, highlighting a shift toward purpose-driven consumer behavior.

These events underscore the systemic nature of reputational and revenue risks stemming from geopolitics and consumer activism.

Emerging trends in Malaysia’s F&B market

Malaysia’s café and fast-food scene is rapidly evolving with strong growth in local brands that emphasize cultural relevance and affordability. Young entrepreneurs lead a new wave of pop-up coffee stalls and affordable beverage concepts embracing indigenous flavors like kopi kaya. Homegrown chains such as CHAGEE and Oriental Kopi are redefining the tea and café experience, backed by successful IPOs and expanding footprints.

The sector is also experiencing robust fundraising and market activity, with Malaysian F&B brands attracting substantial investment to scale operations and innovate. Sustainability and Gen Z’s preference for socially responsible brands are driving new business models, further challenging traditional multinationals.

Economic fragmentation: Operational and innovation risks

Fragmented economies introduce multiple dimensions of risk:

  • Erosion of scale efficiency: Disruptions to supply chains force brands like Apple to absorb soaring costs.
  • Price inflation: Trade barriers undermine cost leadership advantages, as seen with Amazon’s operational challenges.
  • Innovation silos: Decoupling of technology ecosystems slows collaborative progress among giants like Microsoft, Google, and NVIDIA.
  • Talent constraints: Immigration policies restrict talent flows, impacting firms such as Oracle and SAP.

IMF analysis warns that unchecked fragmentation could shrink global GDP by up to 7%, significantly impacting corporate performance.

The growing wave of glocalization: Innovation at the intersection of global and local

The strategic response is the rise of “glocalization,” combining global scale with local relevance. Nations like India aspire to develop domestic consulting firms challenging global Big Four dominance, emphasizing tailored solutions for indigenous markets.

Hyperscaler cloud providers are adapting by investing in regional data centers and comprehensive compliance to meet data sovereignty regulations. Boards and risk leaders must prioritize:

  • Deep localization of brand messaging, products, and consumer experience.
  • Supply chain resilience through regional diversification.
  • Transparent, locally contextualized sustainability initiatives.
  • Agile collaboration with local innovators and entrepreneurs.
  • Development of regional talent ecosystems through academia partnerships.
  • Rigorous data governance aligned with national regulations.
  • Comprehensive geopolitical and technology disruption scenario planning.

Conclusion: Leading with foresight in a changing global economy

The old paradigm of unquestioned global expansion is over. The future belongs to those brands that are globally connected yet deeply local. Success requires embracing diversity, open innovation, distributed leadership, and ecosystem collaboration.

The great brand reckoning signals neither demise nor defeat but a strategic awakening — compelling boards and risk professionals to rethink frameworks, champion agility, and ensure their organizations can thrive amid geopolitical complexity and heightened consumer expectations.

Only by listening, adapting, and investing in local relevance can global brands maintain their leadership and build lasting resilience for decades to come.