Nasscom and Twimbit present India’s First National CX Benchmarking Program, with Kyndryl as Technology - Transformation Services Partner
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Receive a copy of The State of CX India 2025
Understand best practices in CX across key industries
Opportunity to gain recognition as a CX star
Exclusive invitation to the Future of CX Forum 2025
Evaluation on the exceptional CX pillars
Personalization, tech platform maturity, self-service capabilities, and security.
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Omnichannel options, support accessibility, contact center innovation, and resolution satisfaction.
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Training programs, empowerment tools, and innovation culture.
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CX integration in brand promise, seamless digital-support strategies, and social media engagement.
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