Innovating Experiences

A global tech and advisory firm powering customer success
through research, innovation and community.

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Solutions

What drives us

Experiences

We craft research moments that craft joy, not just insight.

Innovation

We blend platform, community, and creativity to reimagine what’s possible.

Partnership

We grow through lasting relationships, shared ambition and skin-in-the-game commitment.

Featured blogs

Partnership that delivers

“They put their heart and mind and that is very visible. It's a marvelous experience working with Twimbit”

Vikram Sinha,
President Director & Chief Executive Officer
Indosat Ooredoo Hutchison
+6M
customers in year 1
50%
churn reduction
600
journeys simplified

Our customers

New at Twimbit

Event

Making CX a national and CEO agenda in India with the State of CX India 2025

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Event

Twimbit Telecom Awards 2026. The Highest Honor for Telecom Innovators. Coming soon    

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Twimbit Purpose Index

Customer Experience

4.3

Employee Experience

3.5

Partner Experience

4.3

Shareholder Experience

4.0

Planet Experience

2.0